Yorkshire Building Society is the second largest building society in the UK. It has a national network of branches and agencies, assets of £38.5 billion, employs approximately 4,600 people and has 3.3 million customers.
In addition to replacing their existing estate with brand new NCR ATMs, NoteMachine will be providing additional services such as automated deposits, mini-statements and voice guidance for visually impaired customers.
NoteMachine’s Business Development Director, Ian Vernon, commented “We are delighted to be working with Yorkshire Building Society and look forward to developing a successful relationship. Financial institutions are increasingly considering both the economic and service related benefits of outsourcing their ATM networks. NoteMachine provide an end to end service which delivers industry leading service levels coupled with exceptional value.”
YBS Group’s Head of Information Security and Risk, Mike Jolley, stated “Partnering with NoteMachine has allowed us to deliver the best in class ATMs and service to our customers, building on our vision to be the most trusted financial services provider. The engagement has been professional and NoteMachine has worked hand in hand with all areas of our business - a true partnership.”