Paula Sausville Arthus has joined the Mutual Fund Services business unit of The Depository Trust & Clearing Corporation (DTCC) as managing director, Relationship Management, leading relationship management and sales efforts.
In this new position, she will report to Ann Bergin, managing director, Distribution Services.
Arthus will be integrally involved in furthering the business unit's expansion strategy, positioning it effectively with current and future users of Mutual Fund Services, and strengthening existing customer relationships.
"Our business is growing, and the need to maintain a high level of customer service is a priority for us. At the same time, our clients are expanding into new growth areas, while dealing with regulatory and compliance issues. Our goal is to move toward more strategic relationships with them, where we can address issues and provide technology solutions at an early stage," Bergin said.
With investors expanding their portfolios beyond traditional investments (e.g., equities, fixed income and mutual funds) to such nontraditional products as unified managed accounts and alternative investments like hedge funds and funds of hedge funds, DTCC is actively engaged in exploring how the organization can develop automated processing and information-exchange efficiencies for these growing markets.
"Paula has an exceptional background working with a broad network of clients nationally and globally. Her experience, together with support from the business unit's Relationship Management team, will place us in a strong position to support the fund industry at a deeper level and at earlier stages," she added.
Prior to joining DTCC, Arthus had been with JPMorganChase, where her career spanned more than 25 years in investment management operations, technology and custody. Most recently, as senior vice president and Asset Manager Solutions group business executive, she oversaw a global outsourcing business for middle- and back-office investment operations, and launched an investment operations product capability that ultimately provided services for more than $400 billion in assets.
Prior to that, as JPMorganChase's global technology executive, Investor Services, she had responsibility for all IT applications and distributed infrastructure for that area. During her tenure in this position, she led the development and integration of new technology to support mutual fund administration and accounting, developed the architecture and strategy for a messaging infrastructure for the Chase Wholesale Bank, and consolidated numerous technology platforms resulting from various mergers and acquisitions.
A graduate of the State University of New York, Albany, Arthus holds a bachelor's degree in economics, with minors in computer science and business administration.