Today in New York City at FinovateFall, Jack Henry & Associates, Inc. introduced the Banno Platform, a fully integrated digital platform developed to meet customer expectations for digital experiences and support.
With the Banno Platform, financial institutions can launch modern, mobile-first functionality in 120 days or fewer.
The Banno Platform will integrate with Jack Henry & Associates' suite of online and mobile solutions to provide digital marketing and services and support, including:
- Relevant cross-channel marketing;
- Quick and helpful service tools;
- Mobile-ready web services, powered with integrated content and responsive marketing;
- Modern and highly-functional apps that can be custom branded;
- Consolidation of customer interaction for quick, reliable support; and
- Intuitive and custom reporting.
Its seamless structure improves overall operating efficiencies from set-up to ongoing maintenance and compliance.
Eric Mattson, CEO of Finovate, commented, "Finovate has a long history of spotlighting innovations in the digital channel experience. It is especially exciting to see Jack Henry & Associates introducing the Banno Platform because of the team's history of bridging the customer experience gap in banking as well as the company's history of providing industry-leading digital services. This offers the banks and credit unions working with Jack Henry & Associates an opportunity to quickly and simply compete with the most advanced digital bankers."
Wade Arnold, managing director at Jack Henry & Associates, added, "Digital banking is a financial institution's lifeline − its primary and sometimes only channel of dialogue, service, and support for the end-user. Customers and members expect their financial institutions to provide fast, easy, and helpful services – that starts with a single and simple digital account strategy. At Jack Henry & Associates, we are committed to elevating the industry to a heightened level of digital banking that is easy and effective for both financial institutions and consumers. The Banno Platform provides the support and services that matter when and where they are needed."