24 January 2018
visit http://response.ncr.com

DBS Bank picks Analec for broker-dealer CRM

11 August 2015  |  2706 views  |  0 Source: Analec

Analec and DBS Bank further strengthened their working relationship, with DBS opting for Analec’s broker-dealer CRM solution – Analec ClientManager.

ANALEC has been working with DBS Bank for over 10 years, with its investment research platform - ANALEC ResearchWise - powering the global investment research organization. With the decision to implement ANALEC ClientManager, DBS would now have a fully integrated investment research management and CRM solution from ANALEC.

DBS is one of the premier integrated financial institutions in Asia with a market capitalization of US$ 42 billion. DBS opted for ANALEC ClientManager from an existing service provider, following a review of their needs as well as seeking to boost their proactive account management capabilities and management of high value services like corporate access analyst roadshows and investor conferences etc. The world of institutional stock broking has been facing structural challenges and competitive pressures over the years and it calls for technology solutions that address both the immediate and  long-term client servicing challenges and needs. The business at all times needs to ensure that the client service organization is able to maximize revenue generation while minimizing cost-of-service to their clients.

ANALEC ClientManager platform will ensure capturing every aspect and touch-point of the client service function, for each individual client, and ensure the entire service organization is able to score high on relevance of service (to individual clients) and adapt swiftly to changing needs and demands of the client base. With the implementation of ANALEC’s CRM solution, DBS would have better control of their research distribution intelligence to their clients, feeding from the ANALEC research technology that has been in place at DBS for many years. ANALEC’s integrated solution across research management and sales & trading CRM will proactively deliver superior management reporting and client servicing intelligence to key decision-makers within the business and increase speed of decision-making.

Commenting on the development ANALEC’s CEO – Indy Sarker – stated, “We are very excited to grow our very successful working relationship with DBS. Over the last 10 years, DBS has been a strong supporter of ANALEC and we have always ensured a strong commitment to maintaining our strong working relationship. I believe our integrated research management and CRM solution would not only deliver better client service management and fulfilment, but also deliver significant technology cost savings on a total-cost-of-ownership perspective.”

Comments: (0)

Comment on this story (membership required)

Related company news


Related blogs

Create a blog about this story (membership required)
visit www.capgemini.comvisit www.niceactimize.comvisit www.vasco.com

Top topics

Most viewed Most shared
Banks shift priorities toward growth, digitisation and innovation - surveyBanks shift priorities toward growth, digi...
9769 views comments | 38 tweets | 48 linkedin
Standard Chartered establishes fintech innovation and investment unitStandard Chartered establishes fintech inn...
9474 views comments | 14 tweets | 14 linkedin
Sbanken opens developer portal and invites customers to build their own digital bankSbanken opens developer portal and invites...
8511 views comments | 17 tweets | 11 linkedin
Metro Bank joins digital revolution with instant online account openingMetro Bank joins digital revolution with i...
7030 views comments | 13 tweets | 25 linkedin
Could distributed ledgers restore the reputation of the MBS market?Could distributed ledgers restore the repu...
7007 views comments | 6 tweets | 9 linkedin

Featured job

London, UK (or flexible)

Find your next job