Amdocs (NASDAQ: DOX), the leading provider of customer experience solutions, today announced that Norway's three leading operators; Telenor, TeliaSonera and Tele2; have selected the Amdocs Mobile Financial Services solution to advance their Strex joint venture for mobile payments.
With this solution, Strex will be able to offer end users a single mobile wallet service with multiple funding and payment options.
The Amdocs solution will consolidate the operators’ multiple SMS (Short Message Service) -based payment systems into one, enabling Strex to offer their users a single mobile wallet with which they can pay for any digital or physical good or service, send money to friends and family and pay bills using either SMS, Web, USSD (Unstructured Supplementary Service Data) or via a mobile app. Strex users can load their mobile wallet from their bank account, credit card or debit card, or use their carrier bill for mobile purchases.
The solution will be deployed on a public cloud by the Amdocs Mobile Financial Services Center of Excellence, which will also manage Strex’s daily operations under a multi-year managed services engagement. As a result, Strex will be able to ensure performance reliability and scalability with a cost-effective operational structure. Furthermore, the solution’s integrated partner capabilities will enable rapid ecosystem growth and allow Strex to onboard, manage and settle with merchants and other partners on the same convergent platform, leading to a better customer experience and faster service adoption.
“Mobile financial services are already very popular in Norway, with Strex handling more than 75 million SMS-based payment transactions annually,” said Hege Kosberg, chief executive officer of Strex. “Once we launch our single mobile wallet, we will be able to offer our customers the most convenient shopping experience with a wide choice of funding and payment options, as well as provide merchants with a state-of-the-art platform for marketing their goods with integrated loyalty programs.”
“Mobile financial services present a huge market opportunity for both developing and developed markets,” said Patrick McGrory, division president for Amdocs’ Emerging Offerings. “The fact that our solution is being deployed in Norway shows that the convenience and speed of mobile financial services are attractive for everyone. By combining technology with a dedicated set of services, and offering a payment platform to support customers of different operators, Amdocs can help the Strex partners overcome interoperability challenges and ensure maximum operational cost-efficiencies.”