California Bank of Commerce is a $428 million commercial bank utilizing a single location focused on serving businesses in Northern California but with a diverse client base spanning across 14 states. The relatively young bank, started in 2007, has grown despite the recession much in part to its reliance on pairing technology to drive service delivery with seasoned commercial bankers. Despite their success, the bank wanted to create even more efficiencies in workflow decisioning and electronic document management, two areas of noticeable improvement especially in how these functions connect with the bank’s existing systems.

With nCino’s Bank Operating System, California Bank of Commerce can build and customize workflows as its business needs evolve and grow. All forms and documentation will be centralized, further expediting the bank’s already fast application process. The institution’s bankers look forward to the ability to digitally create, approve and track documents and processes as well as double checking internal procedures and compliance metrics. Employees will also have an up-to-the-minute dashboard throughout the day that will be instrumental in how they can prioritize activities for the hour, day, week and longer.

“Our team of talented bankers has built this thriving commercial bank, but nCino is our next chapter, enabling our bankers to achieve greater efficiencies in our day-to-day processes,” said Terry Peterson, president and CEO, California Bank of Commerce. “This technology will provide our bankers with a single system to manage our relationships. Instead of five disparate systems, our people will have nCino up all day, every day; the Bank Operating System has all that they need, whenever they need it.”

nCino’s Bank Operating System merges loan origination with CRM, business process management and reporting in a single platform that is entirely cloud ba single platform that is entirely cloud based. Its unique model not only allows financial institutions to consolidate the sheer number of systems required to lend, but offers a level of clarity and foresight into loan production and portfolio performance that has not yet been available.

“California Bank of Commerce is a prime example of an organization reliant on technology and the mobility of its bankers to succeed,” said nCino CEO Pierre Naudé. “We are excited to partner with this institution, as its structure allows the bank to fully realize the benefits of our Bank Operating System. Its bankers will be equipped to do business in the field and at home base, and have a single source of truth for all loan activity.”