19 January 2018
visit http://response.ncr.com

Forex Bank chooses Tieto to revamp digital channels

10 December 2014  |  1953 views  |  0 Source: Tieto

FOREX Bank has chosen Tieto for developing and renewing the customer experience in their digital channels.

The solution includes a new interface for the internet bank and a mobile bank with full retail online banking service. The new delivery will give FOREX Bank a modern it-environment and a complete end-to-end banking solution delivered as a service. The new contract complements Tieto’s current core banking installation which has been used by FOREX Bank for seven years.

The first stage will entail a new retail online banking service including a new web and a mobile solution. By spring 2015, FOREX Bank should have a completely new digital banking experience in place.

- With our new solutions we will further strengthen the banking part of FOREX Bank’s proposition in Sweden, as well as supporting our market-leading position in travel money in the Nordic region. Tieto is consistently delivering good quality in our core banking solution. This made them our first choice when we wanted to refresh and renew the customer experience in our retail banking services, says Thomas Högväg, acting CEO at FOREX Bank.

- Competition in the Nordic banking sector in optimizing the customer experience will accelerate in the coming years. If customers don’t get rewarding experiences every time they interact with an organisation, they will look for other alternatives. We are pleased to be chosen as partner for FOREX when they renew their digital channel experience. This is also a selected growth area for Tieto, says Per Johanson, Head of Financial Services, Tieto. 

Comments: (0)

Comment on this story (membership required)

Related company news


Related blogs

Create a blog about this story (membership required)
visit www.thomsonreuters.infovisit www.vasco.comvisit www.fivedegrees.nl

Top topics

Most viewed Most shared
Europe begins Open Banking era in subdued styleEurope begins Open Banking era in subdued...
11330 views comments | 32 tweets | 38 linkedin
Crypto mining threatened by power capacity concernsCrypto mining threatened by power capacity...
10361 views comments | 17 tweets | 18 linkedin
Wells Fargo to close 900 branchesWells Fargo to close 900 branches
9967 views comments | 14 tweets | 16 linkedin
KFC introduces Bitcoin BucketKFC introduces Bitcoin Bucket
9430 views comments | 18 tweets | 16 linkedin
FinTech Scotland appoints new CEOFinTech Scotland appoints new CEO
8525 views comments | 8 tweets | 6 linkedin

Featured job

Competitive base + commission + benefits
UK or Germany

Find your next job