First Tech Federal Credit Union selects Alkami and Co-op bill-payment suite

Source: Alkami Technology

Alkami Technology, Inc. and CO-OP Financial Services today announced that Mountain View, Calif.-based First Tech Federal Credit Union has selected the companies' fully-integrated online and mobile banking bill payment solution to deliver the ultimate digital banking experience.

The bundled solution features CO-OP’s MemberPayPlus, a premium, fully hosted solution to allow First Tech’s more than 370,000 members to receive, view, manage and pay all bills, electronic or not. The bill payment solution is fully integrated with Alkami’s ORB Platform to deliver unparalleled functionality, security, flexibility and extensibility with a superior architecture designed for the future of digital banking.

“Times change and technology may transform the way we operate, but we remain committed to making banking as innovative and effortless as possible for our members,” said Greg Mitchell, president and CEO of First Tech. “This commitment is why we selected Alkami’s and CO-OP’s digital banking and bill pay platform. Our members can quickly and safely interact with us while on the go with their device of choice. Consequently, we’re providing better service and increased convenience to our growing member base with the latest technology.”

Alkami’s and CO-OP’s joint digital banking bill payment solution is designed for touch on smart phones and iPads. It is content driven and includes dashboard, account history, funds transfers, integrated bill pay, savings and budgeting tools. It features a customizable user interface and content, and empowers credit unions like First Tech to understand and access information about its member base, then communicate with them in more relevant ways.

“At Alkami, we are focused on making every digital interaction exceptional,” said Stephen Bohanon, founder, chief strategy and sales officer of Alkami Technology. “By integrating CO-OP’s proven bill pay with our ORB Platform, First Tech will benefit from an advanced digital banking solution that delivers true value and enhances the member’s overall experience.”

“Consumers are increasingly going digital, making it imperangly going digital, making it imperative for credit unions to offer an online bill payment solution to retain member loyalty,” said Stan Hollen, president and CEO of CO-OP Financial Services. “Combining our CO-OP Bill Pay with Alkami’s state-of-the-art ORB Platform provides credit unions a modern, unified banking and payments platform across all devices. In turn, institutions like First Tech can provide members with fast and convenient online payment tools.”

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