NCR Corporation (NCR), the global leader in consumer transaction technologies, today announced that it has signed a software professional service agreement with Hua Xia Bank to transform its banking services with NCR's latest multi-vendor software application, NCR APTRA Activate.
The software will run on the bank's entire fleet of multi-vendor ATMs, self-service kiosks for card issuance and account enquiry kiosks nationwide. NCR will provide implementation maintenance for the new platform, which is expected to begin this fall.
By deploying APTRA Activate for Hua Xia Bank, it will be the first time in China that a bank's ATM network as well as its non-cash transaction kiosks will be running on NCR's multi-vendor software. Upon completion, Hua Xia Bank will enjoy a stable and secure software environment. APTRA Activate will allow Hua Xia Bank customers to have consistent experiences across all hardware in the bank's self-service channel, and it will integrate with the bank's current infrastructure.
By using a single self-service application, Hua Xia Bank will be able to make more efficient use of IT resources and become more productive in application development.
"Hua Xia Bank always strives to delight customers and we, at NCR, are pleased in entering such an exciting project with it. The agreement is a true recognition of the multi-vendor capability of NCR software application and a vote of trust for our professional services team's software skills and services expertise," said Gary Miao, president of NCR Greater China, Financial Services. "This complex and large-scale project involves the integration and running of both cash and non-cash transaction machine types. With NCR's proven multi-vendor migration expertise in a broad range of consumer transaction technologies, we are confident that we will be able to meet Hua Xia's requirements by transforming its customer experience, making their everyday transaction easier."
NCR also will help the bank's self-service network to gradually migrate to Windows 7.