18 December 2017
visit http://response.ncr.com

FivePoint Credit Union implements IMM eSignature tech

04 March 2014  |  649 views  |  0 Source: IMM

When Texas-based FivePoint Credit Union learned that IMM supported integration with the CRIF SAIL lending platform, it chose to implement TotaleAtlas, the company's eSignature and document presentment platform capable of processing virtually any document created by a business application or desktop.

The credit union also selected Document Exchange, IMM's cloud-based remote eSignature solution.

FivePoint Credit Union is using these IMM solutions to create and complete both member service documents as well as loan forms while maintaining a single signature capture process, whether in-branch or remote. Averaging up to 450 account openings and 1,700 loans each month, IMM's technology has helped drastically reduce the credit union's use of paper and the paper flow between its branches. The broader result has been notable cost savings and members' appreciation of new transactional conveniences.

Marla Rucker, vice president of IT for FivePoint Credit Union, said, "Early after implementation of IMM's solutions, our members and employees embraced a completely electronic process; one gentlemen shared that he received funding for an auto loan and drove his new truck away from the dealership in just 30 minutes. We look forward to expanding our relationship with IMM and further leveraging its suite of technology to better serve our members."

Lending documents within CRIF SAIL flow into TotaleAtlas, enabling FivePoint Credit Union to electronically eSign documents either in-person or remotely via Document Exchange. On the backend of the transaction, completed documents - along with any supplemental documentation - are automatically archived upon completion into the credit union's imaging system for future retrieval.

"FivePoint is now providing multiple eSignature channels to support its members, including the ability to fund loans more quickly - a fantastic combination of true member service," said John Levy, IMM EVP and ESRA (Electronic Signature & Records Association) board member. "With TotaleAtlas the credit union is able to benefit from eSignature across disparate systems such as lending and membership platforms while taking advantage of the cost savings, operational efficiencies and member benefits provided by ouur technology." 

Comments: (0)

Comment on this story (membership required)

Related blogs

Create a blog about this story (membership required)
visit www.thomsonreuters.infovisit www.aciworldwide.comvisit www.response.ncr.com

Top topics

Most viewed Most shared
satelliteRipple completes XRP Lockup
11237 views comments | 3 tweets | 3 linkedin
Banks tap Ethereum smart contracts for MiFID II complianceBanks tap Ethereum smart contracts for MiF...
10140 views comments | 21 tweets | 23 linkedin
Banks and fintech startups join forces on blockchain-based supply chain pilotBanks and fintech startups join forces on...
7765 views comments | 19 tweets | 22 linkedin
Digital banking startup Loot secures £2.2 million seed roundDigital banking startup Loot secures £...
7421 views comments | 5 tweets | 11 linkedin
Nordea takes Open APIs into live productionNordea takes Open APIs into live productio...
7392 views comments | 6 tweets | 26 linkedin

Featured job

to £70K base, £105K ote, benefits
London, UK

Find your next job