Fifth Third Bank and Diebold, Incorporated (DBD) are teaming up to deliver a new mixed-media deposit automation terminal located in the bank's Madisonville, Ohio campus.
Added to Diebold's existing Opteva 700 series of ATMs, the new terminal features a mixed-media module, enabling the ATM to accept a deposit bundle of both cash and checks—no sorting required. This enables consumers to deposit cash and checks in one transaction, providing convenience and streamlined transactions for Fifth Third's customers.
Cincinnati, Ohio-based Fifth Third operates a fleet of nearly 2,600 ATMs throughout 12 states. In 2012, Fifth Third was the first super regional bank in the country to offer ATM mixed-media deposit functionality to its customers. "As our customers increasingly choose self-service channels to manage their finances, we are pleased to work with Diebold to continue to improve that customer experience while making ATM deposits," said Jim Sutton, Director, ATM Network and Physical Distribution, Fifth Third Bank.
Diebold is committed to providing ATMs that meet the unique and various needs of financial institutions. With the addition of the mixed-media terminals to its deposit automation portfolio, Diebold gives financial institutions choice in how they choose to configure the acceptance of cash and checks at the self-service channel. The mixed-media module accepts and validates up to 75 notes, checks or a combination of the two per deposit, while still providing high transaction speeds.
"This solution is all about providing Fifth Third with choice and represents our flexibility and commitment to answering market needs," said Mychal D. Kempt, vice president, North America operations, Diebold. "As our customers' needs evolve, we listen and respond with strategies and solutions to help achieve their goals."