19 October 2017

Member One Federal Credit Union selects Symitar Episys

11 February 2014  |  866 views  |  0 Source: Jack Henry & Associates

Jack Henry & Associates, Inc. (NASDAQ: JKHY) is a leading provider of technology solutions and payment processing services primarily for the financial services industry. Its Symitar division announced today that $600 million, Virginia-based Member One Federal Credit Union has selected Episys as its in-house core processing solution.

According to Jean Hopstetter, executive vice president and chief operating officer for Member One Federal Credit Union, "Our credit union, which was chartered in 1940, has grown into one of the largest credit unions in the region, currently serving approximately 75,000 members and more than 500 companies and organizations. After carefully evaluating our current technology platform in relation to our strategic plan and growth and service goals, we initiated an evaluation to find a core system that provides more flexible and robust functionality, better integration with the ancillary systems that we need to support our business, and better data management capabilities. We also want a technology provider with a proven track record of seamless conversions and installations, effective and efficient initial and ongoing training, and excellent customer support. We are excited to install the Episys system and to have the opportunity to leverage all that Episys and Symitar have to offer."

Hopstetter and the CEO of Member One Federal Credit Union both previously worked at a credit union automated by Episys. The credit union's CIO also had first-hand Episys experience.

Ted Bilke, president of Symitar, said, "One of our fundamental goals is to provide the high quality and proven products, industry innovations, service levels, and business practices that enable credit union professionals to fully endorse Symitar and Episys as they move throughout our industry or visit with credit unions using other technology solutions. Endorsements by individuals with real-world experience with our company, our products, and our people are extremely rewarding and are vital to every competitive evaluation we participate it. We look forward to a long, successful relationship with this progressive credit union." 

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