Netcall plc (AIM: NET), a leading customer engagement software provider, is pleased to announce it has achieved accreditation as a PCI DSS Level 1 accredited Service Provider for its cloud based payments solution, which is the highest possible security level in accordance with the Payment Card Industry Data Security Standard (PCI-DSS).
This payment service has been successfully deployed at one of the UK's major mobile operators and is now generally available to customers via our cloud platform.
Netcall's premise based platform has also achieved PA-DSS accreditation for its payment application. This means that customers can select an accredited payment solution from Netcall, whether they are seeking deployment on premise or via the cloud, and in both instances be assured that the solution meets the highest levels of accreditation.
In addition to providing the comfort of secure payments , both solutions helps customers reduce the need for lengthy and costly audits as well as upgrades to their own internal infrastructure and procedures.
Over 700 organisations use Netcall's solutions to deliver better customer service while improving efficiencies and reducing costs including 30 who use our previous payment products. The launch of our new payment solutions represents an opportunity to offer additional solutions to customers and increases our addressable market.
Henrik Bang, CEO of Netcall, commented: "We are committed to provide new valuable and innovative offerings on our cloud and premise based Liberty platform, helping organisations to deliver better customer service while improving efficiencies and reducing costs. The launch of our new payment solutions adds to the value of the Liberty platform and increases our addressable market. Organisations now have the possibility of achieving payment compliance in-house or outsourcing the payment process to our PCI-DSS complaint cloud platform. We believe our ability to provide both on premise and cloud-based payment solutions provides our customers with the flexibility they are looking for and increases the strength of our position in the ma rket. W e are delighted that one of the UK's major mobile network operators has already implemented this solution."