Global software & IT specialist Comarch today launches its Host-to-Host (H2H) banking solution in the UK.
Host-to-Host banking will allow businesses to conduct their banking directly from enterprise resource planning (ERP) software, which creates a new service channel and saves time by minimising everyday manual data input.
H2H banking creates a new convenient way to deal with the challenge of processing of large amounts of account transactions that SMEs and corporations face every day. The full automation of data exchange, including payments, balances, transactions orders and invoices, means that businesses do not need to manually transfer information between the on-line banking systems and their own ERP systems. This results in more time spent focusing on business-critical activities and a reduction in costs, as manual exports into online banking are no longer required.
Comarch provides the banks with the opportunity to offer this service to their customers, which will open up new revenue streams and dramatically improve the customer experience. ING Bank, Raiffeisen Bank and Unicredit amongst others have already deployed the Comarch Host-to-Host Banking solution and their customers are benefiting from the additional service. Comarch's Host-to-Host platform incorporates over 100 different ERP solutions used by the business customers.
"SMEs are now able to switch banks much more easily than before due to new legislation, and large corporations regularly review their banking requirements," said Jonathan Withers, Director of Banking, Comarch UK. "Banks need to differentiate themselves in the marketplace to retain customers - they can no longer rely on inertia to keep churn down. Our H2H solution gives business banking customers three great reasons to remain with their bank: it allows them to automate their banking processes, takes the pain out of mass transactions such as payroll and invoicing, and delivers real savings. The bank will benefit from a new, yet proven revenue generating service offered in a flexible business model, which can be impplemented on-site at the bank or in Comarch's private cloud."
Comarch's H2H solution integrates with ERP software, using standard, XML-based messages, encrypted to assure the highest security level. The solution includes an Advisor Portal allowing Comarch's or the bank's administrators to add new ERP solutions onto the platform, manage user rights and the certificates used to authorize transactions making the process of introducing the new service to the customers fast and low-cost.