ING live with CocoNet online banking system in Germany

Source: CoCoNet

After only three months, ING has gone live with CoCoNet's e-banking solutions MULTICOM Banking Server, CoCoNet's proven e-banking server, and MULTIWEB Banking, CoCoNet's market-leading internet-banking system for corporate customers.

Within this short period of time ING and CoCoNet have set up a completely new e-banking infrastructure for ING's corporate customers in Germany, including the migration of existing customers from the previous system of BHF-Bank. The short time-to-market was mission-critical for ING: after the sale of BHF-BANK, there was an immediate need for a new e-banking system for Germany. Herco Le Fevre, Head of e-Channels ING Wholesale Banking Payments & Cash Management: "The project has exceeded all our expectations. Only three months after the final decision for CoCoNet the solution was delivered, configured and ready-to-use and ING had a complete new e-banking infrastructure for Germany including a connection to our payment hub in Brussels."

Now, the MULTICOM Banking Server is the central access point for all German e-banking customer systems – MULTIWEB Banking and MultiCash – to ING's European Payment Hub in Brussels. In addition to the local German payment transactions the CoCoNet system also receives payments for ING accounts in Belgium and the Netherlands. The MULTICOM Banking Server routes these payments to the central payment hub in Brussels. Moreover, ING plans to add further country modules.

Thanks to this architecture, ING's customers in Germany can use local formats for payment orders related to accounts at ING in Belgium and the Netherlands. They can submit the orders via the German multi-bank standard, BCS/FTAM, and CoCoNet's de facto Internet-banking standard, MULTIWEB (there has been no multi-bank Internet standard in Germany until now), to the MULTICOM Banking Server where they are routed to ING's European Payment Hub. From there, the orders are routed to the local systems in Belgium and the Netherlands.

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