Harland Financial Solutions announced today that ProSign, its comprehensive electronic signing solution for loan and deposit documents, now provides financial institutions the ability to capture customer signatures on tablets, including the iPad mobile digital device, the Android platform, and the Microsoft Surface device.
Customers now also can review documents directly on the tablet before signing. This capability adds to an existing breadth of functionality provided by ProSign.
The ability of the ProSign solution to capture signatures on tablets electronically addresses the growing demand among financial institutions for a paperless environment, whereby physical document archival and storage space is virtually eliminated. It also meets the need for financial institutions to provide more efficient customer service by streamlining and automating internal processes via paperless transactions, thus improving turnaround times.
Community Financial Services Bank (CFSB) in Benton, Ky. was one of the first financial institutions to implement ProSign when it was launched initially. In addition to increasing efficiency, the solution indicates all documents that require signatures during the customer signing process, which helps avoid the potential for missed signatures. All this translates into a more efficient and easier loan closing process for CFSB's customers.
"By using LaserPro with ProSign, the loan documentation process is reduced by almost 50 percent," said Dee Dee Andersson, loan software specialist for Community Financial Services Bank. "We've continued to enjoy the operational efficiencies gained by using ProSign, especially eliminating the need to scan documents after they are signed."
"In addition to the compliance strength our LaserPro and DepositPro clients have come to associate with our documents, they now have greater access to the benefits of a streamlined paperless workflow with ProSign," said Mitch Lucas, vice president of product management and legal compliance at Harland Financial Solutions. "It's a win-win for everyone, as more is being asked of financial institutions today."