Source: Jack Henry
Jack Henry Banking® division announced today that Bank Independent has selected its SilverLake System® core processing platform to provide enterprise-wide automation.
This Alabama-based bank, which has more than $1.2 billion in assets, will implement SilverLake through Jack Henry Banking's outsourced offering.
"After a very thorough, year-long evaluation of core processing system providers, Bank Independent's team selected Jack Henry's SilverLake platform as the best fit for the needs of our growing bank," said Macke Mauldin, president of Bank Independent. "We believe that Jack Henry's core system and complementary products will help us provide our customers with the most efficient banking experience and cutting-edge services for years to come. As a bank known for outstanding customer service and values, such as playing by the rules and treating others the way we would like to be treated, we feel that the level of customer service we have received from the banking professionals at Jack Henry aligns perfectly with what Bank Independent has offered our customers for more than 66 years."
According to Stan Viner, general manager of sales for Jack Henry Banking, "As we were getting to know this bank, it became very evident early in the evaluation process that Bank Independent wants a true technology partner and not just a technology provider. We are excited about the opportunity to support this bank's mission-critical transaction processing, business process automation, and customer and business data management with our technology. And we are equally as excited about leveraging the unique aspects of how Jack Henry Banking does business to establish a long-term partnership with this bank. We believe that surrounding our quality products and services with exacting service standards; production-proven change management; initial and ongoing education; contemporary support tools, resources, and technology; dedicated account managers; product-specific focus groups and users' meetings; and leading-edge research and development is what makes us a true business partner – not just a provider."
In addition to SilverLake, Bank Bank Independent will implement the vast majority of Jack Henry Banking's complementary solutions.