ACI unveils mobile bill pay suite

Source: ACI Worldwide

ACI Worldwide (ACIW), a leading international provider of payment systems, announced today the availability of ACI Mobile Bill Pay Suite, which enables billers to deliver a full mobile payment experience to their customers.

This end-to-end solution allows the customer to be engaged from notification of a bill, to viewing it to paying it entirely through their mobile device. Building from ACI's extensive mobile payments solutions, Mobile Bill Pay offers billers and their customers a convenient, mobile-optimized, app for the iPhone, iPad and Android smartphones and tablets, as well as SMS text interaction throughout the billing cycle. Customers will now be able to manage all aspects of the bill payment process from their mobile devices thus increasing ease-of-use and decreasing the usage of paper bills.

"As clearly demonstrated in ACI's 2012 Smartphonatics research, the increasing adoption of smartphones and tablets is driving more consumers toward mobile devices to manage their payments needs and billers need to adapt and offer a mobile bill payment option," said Janie West, Senior Vice President, Product Line Manager, Electronic Bill Payments & Presentment, ACI Worldwide. "With Mobile Bill Pay Suite, billers should be able to leverage these ongoing trends and bring the world of bill payment into the rapidly growing mobile commerce universe. Users of Mobile Bill Pay Suite are able to offer an enhanced level of customer service which when combined with the likelihood of reduced costs from fewer paper bills should result in improved margins."

Key benefits of the Mobile Bill Pay Suite include:

  • Superior service through a proven payment platform, delivering a seamless experience across multiple channels and the largest variety of payment options offered in the industry
  • Full integration with existing online payment services including mobile web, apps, text, desktop computer, and online banking
  • Increased reliability through configurable payment reminders, enabling consumers to turn off paper bills without worry

"Mobile is quickly moving from becoming the future of payments to becoming the accepted norm," said Gwenn Bezard, Research Director, Aite Group. "Throughout the payments industry it is clear that if you don't have a mobile strategy in place you run the risk of losing customers. Customers expect to be able to use their mobile devices for all types of payments and that is only going to increase in the near term. If billers want to keep customers, a mobile billing strategy is needed now." 

Comments: (0)

sponsored

Featured job
All Jobs »