GlobalCollect, the world's premier payment service provider, and Vindicia, the true leader in enterprise-class subscription billing, today announced that the two companies have strengthened their partnership by integrating their platforms even further.
The successful integration enables digital media companies to effectively bill and accept payments from customers using a wide variety of business models and payment methods and across the increasingly borderless world created by the Internet.
The joint solution pairs Vindicia's CashBox - a marketing, CRM and billing platform - with GlobalCollect's global online payment service, which currently processes more than $14 billion per year in online transactions for more than 500 tier-1 e-commerce companies around the world. The combined offering will give companies who sell digital music, video, software, publications and other online goods and services the ability to quickly and easily acquire and grow their customer base and cement customer loyalty.
CashBox is a SaaS billing solution with integrated marketing best practices to optimize customer retention, enhance acquisition rates and minimize operational overhead. With CashBox, businesses selling digital content and services can take control of their business with detailed analytics and best practices to grow revenue. CashBox enhances customer acquisition and increases customer retention by 10 to 15%, while providing 99.99% reliability on a massive scale.
GlobalCollect's payment services platform offers digital merchants the ability to instantly acquire international customers in more than 170 countries and lets them pay with more than 150 different payment methods and 170 currencies, all with a single technical interface and one commercial contract. In addition, GlobalCollect's Professional Services and Business Intelligence offerings help customers elevate their payments strategies by quickly spotting issues and opportunities so they can take decisive action to optimize their payment flows and improve their conversion and success rates.
"The end-to-end billing and payments solution from Vindicia and GlobalCollect gives digital media distributors the ability to quickly and effortlessly create, extend and maintain their reach into multiple territories so they can effectively grow their businesses," said Gene Hoffman, chief executive officer, Vindicia. "Pairing subscription CRM and billing with a nearly limitless ability to process payments will be a key strategic asset to any major digital business."
"As digital business expand beyond their home markets and begin to reach out to potential clients across borders, our joint solution can ensure that they can do so quickly and cost-effectively," said Sytze Koolen, director of global alliances, GlobalCollect. "With nearly 30 years of combined experience in billing and payments and some of the world's leading e-commerce clients, the Vindicia-GlobalCollect partnership is a winning combination for any company wanting to drive higher digital media revenues."