MasterCard today announced the appointment of Ron Garrow as Chief Human Resources Officer and member of the company's Executive Committee, effective April 1, 2013. Garrow's appointment comes as Stephanie Voquer has announced her retirement.
Garrow, 49, joined MasterCard in March 2010, reporting to Voquer, as Group Head, Global Talent Acquisition Management and Development. In 2011, Garrow was named Group Executive of Global Human Resources Plans and Programs, which included oversight of Rewards, Workforce Programs, Employee Relations and Human Resources Services and Solutions.
Prior to MasterCard, Garrow held various Human Resources leadership positions at Bank of America over a six-year period, culminating in the position of Chief Learning Officer. He also spent 19 years at Wachovia in various Human Resources roles focused on training, leadership and executive development.
Voquer, 61, retires April 1, 2013, after eight years with the company. She will be returning to France, where she lived and worked much of her career. Voquer joined MasterCard Europe in February 2005 in Waterloo, Belgium, as the Regional Head of Human Resources, Europe. She moved to MasterCard's headquarters in Purchase, New York, in 2007 to lead Human Resources' Strategy and Operations. Voquer became MasterCard's first Chief Human Resources Officer and a member of the Executive Committee in 2008. During her tenure, Voquer was instrumental in leading the transformation of the Global Human Resources organization.
Prior to MasterCard, Voquer worked in the telecom and IT sectors as Director, Human Resources for Europe/Middle East/Africa (EMEA) with Avaya Communications, Belgium, and Director, Human Resources Operations, Global Services, with IBM (EMEA) in Paris, France.
"I'm thrilled that Ron will now lead Human Resources for us," said Ajay Banga, Chief Executive Officer, MasterCard Worldwide. "Over the past three years, he has worked closely with Stephanie, which will ensure a smooth transition. Ron's professionalism and his dedication to our company and our employees make him the ideal person to take us forward. On behalf of the entire MasterCard family, I am pleased to congratulate Ron on his new role.
"I want to acknowledge Stephanie for her leadership and all that she has done for MasterCard over the years — she will have a lasting impact on our company," added Banga. "I want to personally thank her for dedicating so much time and energy to the success of our people and our company. We wish her health and happiness."