Online Resources signs DuPont Community Credit Union

Source: Online Resources

Online Resources Corporation (ORCC), a leading provider of financial technology services, today announced that Waynesboro, Va.-based DuPont Community Credit Union (DCCU) selected ORCC's ArchitectBanking solution and bill payment services.

Both solutions integrate seamlessly with the credit union's existing core platform and will be hosted on-premises at DCCU.

Serving more than 62,000 members, DCCU (currently $835 million in assets) operates 10 branches in the Central Shenandoah Valley, Va. region and has been providing financial services since 1959. The credit union selected ORCC's Architect solution to provide a highly intuitive, personalized user experience, and one that adapts to user behavior and preferences. With Architect's advanced functionality, DCCU can offer members services such as online account opening and personal financial management, providing a superior digital banking experience within a single, extensible platform. Through ORCC's unique Software Development Kit (SDK), DCCU has full control to add or develop new features as trends or needs emerge and user adoption increases.

"At DuPont Community Credit Union, we required an online banking and bill pay solution that we could host on-premises as well as one that could provide rich customization tools," said Kimberly L. Dean, SVP of Strategic Initiatives for DCCU. "We found that ORCC's Architect Banking and bill pay solution was the best solution on the market to meet our needs and would seamlessly integrate with our DataSafe core platform. We're excited about the host of benefits it will bring to our member base, including offering our members a complete and customizable solution that will meet and grow with their evolving needs."

ORCC's Architect solution integrates seamlessly with its online banking bill payment solution, which has been serving community banks and credit unions as an industry leader for more than 15 years. ORCC has connections to core processors and ATM networks that provide real-time access to the 9,000+ domestic biller endpoints within ORCC's Biller Endpoint Network.

"A financial institution's overall success hinges on its ability to recognize and meet the needs of its members - an area where DuPont Community Credit Union excels," said Eric Labiak, ORCC's chief sales officer. "By implementing a flexible, adaptable digital banking solution, designed for their specific needs, DCCU will have a competitive advantage in maximizing member convenience while increasing satisfaction and loyalty. We look forward to working with them to help further their institution."

ORCC's digital banking and bill payment services enable higher electronic rates, faster payment speed, and a consistent payment process for its clients and their end users. 

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