Wells Fargo waives fees for hurricane-hit customers

Source: Wells Fargo

Wells Fargo wants you to know that we are here to help during these difficult times. The company announced today that it will waive or credit certain fees for customers in Maryland, Virginia, Washington, D.C., Delaware, Pennsylvania, New York, New Jersey and Connecticut who have been impacted by the storm.

As of this afternoon, Wells Fargo has now closed most of its stores in Maryland, Virginia, Washington, D.C., Delaware, Pennsylvania, New York, New Jersey and Connecticut. The company will assess whether we will open stores tomorrow after we determine the impact of the storm.

Fees waived

Due to the severity of the storm and its potential impact on customers, Wells Fargo has decided to waive or credit certain fees beginning Monday, October 29th through Thursday, November 1. This timeframe will be re-assessed later in the week to determine if it needs to be extended.

Wells Fargo is waiving late fees on credit cards, consumer and certain small business loans, including home-equity, auto and student loans.
Wells Fargo Bank is waiving the fee it normally charges its customers for using another bank's ATMs when their customers use another bank's ATM in Maryland, Virginia, Washington, D.C., Delaware, Pennsylvania, New York, New Jersey and Connecticut.

Wells Fargo customers affected by Hurricane Sandy in Maryland, Virginia, Washington, D.C., Delaware, Pennsylvania, New York, New Jersey and Connecticut with existing home mortgages should call to inquire about payment options available to eligible customers and for guidance on handling property insurance loss claims.

Customers with other concerns can discuss their financial options by contacting Wells Fargo at 1-800-TO-WELLS (1-800-869-3557). Bankers are available 24 hours a day, seven days a week. Customers can also visit their nearest Wells Fargo store once normal hours of operation resume.

Wells Fargo has 1,170 retail banking stores and close to 1,900 ATMs in Maryland, Virginia, Washington, D.C., Delaware, Pennsylvania, New York, New Jersey and Connecticut.

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