IMM's TotaleAtlas document presentment solution intuitively renders the required documents based on the loan or account product, presents the document(s) for eSignature and then creates a secure 128-bit encrypted, non-editable PDF for automatic archival into the institution's electronic imaging system. This effectively eliminates the paper typically required to complete these transactions.

TotaleAtlas 5.2 now incorporates a new automated workflow option to drive greater productivity through pre-determined document routing and process management. As a result, financial institutions achieve timelier processing and are assured the proper and accurate completion of all required steps associated with a business transaction. This workflow component also contributes to compliance objectives by enforcing adherence to an institution's established business policies and improving management visibility into processes and activities in progress.

Tempe, Ariz.-based TruWest Credit Union, with branches in Arizona and Texas, elected to beta TotaleAtlas 5.2 as an existing customer on the TotaleAtlas platform. It had identified gaps in its existing workflow and wanted a solution that would support new efficiencies and compliance with internal initiatives and regulatory requirements while also continuing to drive a paperless environment.

Dee Dee Martinelli, financial systems manager for the credit union, explained, "We knew incorporating automated workflow would truly change how our credit union operates, and IMM's new TotaleAtlas 5.2 is doing precisely that. It has renewed and enhanced how we can use electronic documents and electronic signature capture. We anticipate increased adoption of these technologies across the credit union as well as expect to see additional cost savings and member service benefits."

Beyond integrated workflow automation, TotaleAtlas 5.2 offers:
o Multi-channel blended signatures, which increases the types of electros ctros of electronic signatures available for consumers to sign documents in-person at a branch or remotely as well as across various devices, or through a combination of methods, when multiple signatures are required;
o A new user interface that is more intuitive, easily navigable and aesthetically pleasing while still providing the rich functionality of TotaleAtlas; and
o An improved signing experience that eliminates credit unions' dependency on a specific Adobe Reader version.

"The enhanced functionality provided within TotaleAtlas 5.2 was driven by our clients' growing need for tools that further improve efficiencies, which today also includes managing tasks and responsibilities associated with regulatory compliance," explained John Levy, senior vice president of IMM. "We combined that client feedback with our own perspective on emerging market needs while also considering how our clients' business tasks can be made easier."