Fiserv (NASDAQ: FISV), a leading global provider of financial services technology solutions, today announced that ATM Solutions, the largest independent deployer and operator of retail ATMs in Africa, has selected a number of Fiserv solutions to help manage all of its ATMs deployed throughout Sub-Saharan Africa.
Using Device Manager and Logix from Fiserv, Johannesburg-based ATM Solutions will now be able to improve ATM profitability and operational efficiency and automate device management.
"ATM Solutions, which is responsible for 38 percent of the off-premise ATM market in South Africa had outgrown its previous systems," said Brian Jorgenson, vice president of Operations, Cash & Logistics, Fiserv. "They needed a flexible and cost effective solution that could grow with them, as well as automation to make their operation more efficient. Fiserv is helping them get the most out of their ATM network through a number of comprehensive systems designed to meet their business needs."
Using Device Manager from Fiserv, ATM Solutions is able to manage the availability of the ATM network, from automated fault detection and service provider dispatch to tracking and escalation. Additionally, Logix from Fiserv, a comprehensive support, measurement and asset management solution, is helping ATM Solutions to improve the profitability and efficiency of its ATM and self-service devices.
"The Fiserv product suite has been implemented into our organization for a few months now and the envisaged benefits of automation, visibility of the network and operational efficiencies are becoming a reality," said Gavin Reubenson, executive, Business Development, ATM Solutions.