FCTI outsources ATM maintenance to Burroughs
29 February 2012 | 731 views | 0
FCTI, a Nationwide ATM Network Company, has entered into a partnership with Burroughs, a global provider of technology and services to maintain its customer base of more than 1200 self-service ATM's.
Burroughs is providing maintenance support services for FCTI and its customers delivering both first and second line maintenance. With locations spread throughout the U.S., FCTI is leveraging Burroughs broad footprint of highly skilled technicians. The transition to Burroughs maintenance services has been fast cycle and without business interruption.
"Burroughs has been operating under a very aggressive schedule. The transition has been seamless and our clients have commented on the improved service level and professionalism of Burroughs and their service technicians. We could not be more pleased with our decision and Burroughs performance," commented Paul Cooley, President, FCTI.
"We are very excited about our partnership with FCTI. They are an established service provider in the ATM, ISO market and hold high standards in providing services to their customers. They are very progressive in this industry and we are pleased to be part of their growth strategy," added Alan Howard, President and CEO of Burroughs.