First Hawaiian switches on mFoundry mobile banking

Source: mFoundry

mFoundry, the most popular provider of mobile banking solutions, today announced it has officially launched First Hawaiian Bank's mobile solution, FHB Mobile Banking.

"We're excited to see such strong demand for our mobile banking solution out of the gate," said Jaylene Tsukayama, Vice President and Manager for Electronic Banking at First Hawaiian Bank. "Part of this quick uptake is due to the range of access options we're providing - customers can access their mobile finances via mobile Web, native apps and SMS/text banking - serving the greatest number of customers. We're looking forward to expanding on this foundation with more advanced mobile banking features."

"First Hawaiian Bank is already experiencing strong adoption for its mobile banking solution," said Drew Sievers, co-founder and CEO of mFoundry. "This is becoming more commonplace with our deployments, as we help our customers marry consumer demand with a solution that provides the greatest range of features and access options."

mFoundry was able to launch First Hawaiian Bank's mobile banking solution with minimal technical effort by FHB's technology team with a fully turnkey solution, helping the bank get to market faster to meet demand from customers.

"As more and more smartphone users begin using mobile banking, it's critical that banks provide a broad range of mobile access options," adds Sievers. "Mobile banking serves as a customer service tool to reduce support costs and boost customer satisfaction, while also serving as a marketing tool for attracting new depositors hungry for mobile access options. We believe consumers will move money to banks or credit unions that provide more access options."

FHB Mobile Banking customers can use mobile banking to find an ATM or branch, check if a deposit has cleared, transfer funds or pay bills. FHB Mobile Banking provides three easy ways for customers to connect with mobile banking:

• Mobile Web - customers can use their phone's Web browser to access the Mobile Web, similar to the online banking experience
• Downloadable Apps - download the FHB Mobile Banking app for iPhone, Android or Blackberry devices
• Text/SMS Banking - check balances and make transactions using text commands

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