Inetco Systems Limited, a leading expert in transaction monitoring for the payment processing, ATM and banking industries, today announced E-global, Mexico's largest electronic payment processor, has purchased Inetco Insight business transaction management software to manage its expanding payment operations.
E-global provides switching and card processing services for large merchant retailers and major banks in Mexico, including BBVA Bancomer and Citibank's Banamex Mexico. The Company will use INETCO Insight to continuously monitor transaction flows across a growing number of connections out to banks and large retail merchants. INETCO Insight will alert to connection issues in real-time, and provide the systems-wide transaction intelligence E-global needs to quickly respond to performance irregularities such as too many transaction rejections from one of the banks, or unusually slow transaction response times.
"INETCO Insight will help E-global deliver a competitive edge to banks through highly efficient technology", says Arturo López, CIO from eGlobal. "Instant access to intelligence on all of our transaction messages AND our bank and merchant connections will lead to faster problem isolation and improved customer reliability without our IT team having to spend hours correlating fragmented data gathered from multiple platforms, monitoring tools and applications."
INETCO Insight will also help E-global ensure a smooth customer migration to their new Alaric payments switch. Together, these solutions will enable E-global to reliably process more than 100 million transactions per month and proactively manage their growing volume of point of sale, ATM, e-commerce and mobile phone transactions. INETCO Insight will also help E-global remain compliant with their service level contracts and ensure that all transaction response times remain under two seconds.
The sale of INETCO Insight and the Alaric switch were orchestrated through global IT and banking solutions provider, Stratus Technologies Mexico S.A. de C.V.