The Western Union Company (NYSE:WU), a leader in global payment services, today announced the national expansion of its enhanced walk-in bill payments service as a result of a successful regional test.
The national expansion offers consumers a network of 10,000+ billers for mortgage, auto loan, insurance, credit card, utility, telecomm and cable payments including AT&T and Comcast, plus walk-in access to a network of participating Western Union Agent offices, nationally-known retailers and other locations.
"By directly answering our clients' and consumers' needs with timely, valuable service enhancements, we are able to provide a comprehensive, top-tier payments solution to billers, a revenue channel with a value-added consumer service to Agents, and a trusted, flexible, convenient money management tool to consumers."
Consumers: More Locations, Streamlined Service
The enhanced walk-in service gives consumers a valuable money management tool and control over their payments with a transaction process that is convenient, fast and easy to use.
"Continuing to understand and serve the needs of not only the consumers, but also the billers and Agents, is at the heart of what we do," said Victoria López-Negrete, Senior Vice President and GM, North America, Western Union. "By directly answering our clients' and consumers' needs with timely, valuable service enhancements, we are able to provide a comprehensive, top-tier payments solution to billers, a revenue channel with a value-added consumer service to Agents, and a trusted, flexible, convenient money management tool to consumers."
Consumers will learn more about the expanded service offering through a national radio, web and print promotional campaign, launching nationwide in August. For more information, visit westernunion.com/paymybills.
Billers and Retailers: Streamlined Payments Ability, Customer Preference, Reliability
Billers benefit by giving their customers convenient, reliable access to payments services, when and where they need them. The service also delivers marketplace benefit to participating retailers, such as Kmart and Rite Aid, by giving consumers one more reason to come through the door and adding yet another valuable element to their one-stop shop experience.