Source: Jordan Commercial Bank
Jordan Commercial Bank (JCBank) launched an advanced SMS Banking service, an electronic provider that enables clients to manage their accounts through their mobile SMS service for a more convenient channel of communication between the bank and clientele.
The service was established as a two way communication tool between the bank and client. The bank may contact clients through the SMS "Push" messaging service in which clients can be informed daily about their account balance, salary notifications, summary of the last transaction, and other advanced services. JCBank took the SMS "Push" service a step further by being the first in Jordan's banking sector to allowing clients to check their "Push" messages online, such as their salary notification. Furthermore, JCBank is the first bank in Jordan to provide SMS "Pull" messaging, where the client may also contact the bank through the SMS service to request account balance inquiry, last transaction information, money transfers, holding a cheque and other services.
The new SMS Banking service was established because of JCBank's objective to enhance the bank's services through advanced and secured offerings. In addition, the Bank's SMS service will also be providing convenience and a new channel for receiving personal information.
Dr. Mohamed S. Asadi, Assistant General Manager, Retail Banking & Technology at Jordan Commercial Bank stated, "At Jordan Commercial Bank we strive to create a strong communicative relationship with our clients so that we may grow together. Through this mobile service, we hope to create a convenient bridge to enhance our bond. At Jordan Commercial Bank we will continue to evolve our services to being the most advanced, secure and user-friendly so that we may get closer to our clients and their needs."