Empower FCU deploys VSoft image exchange platform

Source: VSoft

VSoft Corporation, a global information and technology provider of process improvement solutions for financial institutions, announced today that Syracuse, N.Y.-based Empower Federal Credit Union is leveraging its suite of item capture solutions, including merchant remote deposit capture and branch back-counter capture.

The credit union is deploying the solutions through VSoft's global data center VServe, and its image exchange platform to take advantage of the dependable infrastructure and accelerated rate of image exchange.

VSoft's merchant remote deposit capture solution will enable Empower's business members and corporations to capture check images at their office on a standard scanner and send them electronically to the credit union. The branch back-counter capture solution scans high volume deposits behind the teller line, which facilitates on-site correction and balancing to further reduce the cost of ownership.

"We were extremely impressed by VSoft's wide range of industry leading solutions and its ability to fulfill all of our item processing needs," said Rebecca LeBlanc, vice president of Information Technology for Empower Federal Credit Union. "Our transition to VSoft's data center and image exchange services was seamless. Our business members have the convenience of depositing checks from their office, while members visiting one of our 21 branches also have timely and accurate depositing as well."

VServe provides Empower and more than 50 other financial institutions with an outsourcing alternative that they can manage directly. Its data center is staffed by operations experts, network architects and application administration managers who provide customer support 24 hours a day, seven days a week.

"Our complete range of image-based check processing solutions helps Empower take control of any image processing need," said Murthy Veeraghanta, chairman and CEO, VSoft Corporation. "We offer advanced solutions for image processing in the branch, office, home and/or via mobile devices while reducing costs, as well as risk. As the credit union continues to grow, we can provide the services it needs to fulfill its business objectives now and into the future."

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