Online Resources Corporation (Nasdaq: ORCC), a leading provider of online financial services, and $2 billion asset Northwest Federal Credit Union today announced that they signed a multi-year agreement for advanced online banking and bill payment solutions. Northwest FCU will convert to Online Resources' solutions in early 2012.
Virginia-based Northwest FCU selected Online Resources' Architect retail banking software solution to provide its more than 105,000 members with a highly customized, extendable online banking experience. The software includes advanced functionality such as personal financial management, entitlements, small business banking, one-to-one marketing and social media integration. The Credit Union will also be able to control the administration, configuration and end-user experience of the software through a sophisticated client toolbox.
The Credit Union also selected hosted bill payment, which is backed by Online Resources' proprietary payments network that directly links financial institutions with thousands of billers to enable higher electronic rates, faster payment speed and a consistent payment process. The service also includes e-bills and expedited payments for guaranteed same day posting.
"Our goal is to provide our members with an exceptional banking experience at every interaction," said Gerrianne D. Burks, president and chief executive officer for Northwest Federal Credit Union. "Through the enhancement of our online channel, we can offer our members customized, advanced online banking and bill payment capabilities. We selected Online Resources because they offer the perfect combination of flexible deployment options, exceptional integration capabilities and high quality, high value services that we believe will take our members' online experience to the next level."
"We are very pleased to work with Northwest Federal Credit Union to further differentiate their online channel," said Eric M. Labiak, chief sales officer for Online Resources. "With configuration tools for interface customization, integrated bill payment and powerful marketing tools, Northwest can provide their members everything they need to quickly and conveniently manage their finances. The result is a superior member experience."