Saudi Hollandi Bank (SHB) announced that HP has been selected to develop and deliver a Multi Channel Platform. This will offer SHB customers an integrated, rich and consistent experience across Internet, Mobile banking, ATM's, Call Centers and the SHB branches.
The Multi Channel Platform programme will deliver the latest technology, allowing the bank to substantially improve its current services whilst enabling the flexibility to add new services in future. As such, the programme will be the first step of a continuous journey of innovation in which SHB and HP join forces to bring the best solutions to the bank's customers.
"The delivery of the Multi Channel Platform is an important step towards delivering better service to the bank's customers." says Eng. Mubarak Al-Khafrah, Chairman of SHB. Dr. Bernd van Linder, Managing Director of SHB added that "The agreement with HP will bring the technology allowing us to constantly renew and improve our solutions."
"This project clearly demonstrates HP's commitment to a long-term agreement with SHB, and the KSA financial services market," says Bassem Bouzid, Regional Vice President and General Manager for HP Enterprise Services in the Middle East, Mediterranean and Africa (MEMA) region.