Norddeutsche Landesbank Girozentrale (Nord/LB) has installed 200 Wincor Nixdorf Cineo terminals, the latest generation of self-service systems, across 110 bank branches as part of a hardware upgrade that will support with the modernization of how account information is providing to customers.
Rollout of the systems is already complete, with of the majority installed in branches of "Braunschweigische Landessparkasse", a subsidiary of Nord/LB. Within the framework of an existing service contract for the bank's self-service systems, Wincor Nixdorf is also responsible for maintaining the devices.
Nord/LB is one of the largest banks in Germany with approximately 1 million private and corporate customers. To ensure that these customers are able to print up-to-date account information at all times, the bank has equipped its branches with Wincor Nixdorf's state-of-the-art CINEO technology.
Wincor Nixdorf was awarded the contract after comprehensive tests and comparison of other self-service providers. During the testing phase, Wincor Nixdorf's CINEO T2000 terminals stood out due to their user-friendly design for customers and staff and the systems ability to print at higher speeds. Other major plus points included a fast approval by the data center and the possibility to upgrade the systems to account service terminals featuring a document scanner.
The CINEO terminals extend Wincor Nixdorf's range of modern, reliable self-service systems. From mono-functional statement printers to multifunctional transaction systems with a scanner for automatic document capture, the CINEO terminals offer extensive functionality. One of the system family's special features is that it combines exemplary ergonomics with an elegant design.