Portugal's Sibs upgrades Top Image document processor

Top Image Systems(TM) (TIS(TM)), Ltd.. the leading ECM (Enterprise Content Management) solutions provider today announced it has won the contract to provide expanded document processing solutions for SIBS Processos, the largest Banking Service Bureau of Portugal.

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SIBS Processos already uses TIS's eFLOW(TM) to process tens of millions of documents. The new contract involves an upgrade to TIS's latest technology eFLOW4.5. Initially SIBS is using eFLOW to process banking documents and applications. This will then be extended to other document types including invoices and unstructured medical insurance forms.

SIBS was looking for a document processing solution which would help them improve data accuracy, turnaround times, and customer service. SIBS performed a stringent evaluation process of the products in the marketplace, especially focused on functionality, capability of integration, and ease of implementation. References from existing customers were also sought.

eFLOW is a group of modular solutions based on one platform, and it was this in particular which appealed to SIBS; providing a one stop shop for any application they already have or will develop in the coming years. In addition TIS was praised for a consistent investment in technology to provide solutions to new requirements and a fast changing market.

"We are pleased to have been chosen by SIBS. We are confident that we will exceed SIBS' expectations, quickly bringing cost savings and efficiencies to the organization, and that our technology will enable them to easily expand these benefits to other areas over time," said Omri Gelb, Executive Vice President at TIS.

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