Nice and Orange extend partnership

Source: Nice

NICE Systems Ltd. (Nasdaq:NICE), the worldwide leader of intent-based solutions that extract insight to impact business performance, reduce financial risk and ensure safety and security, and Orange Business Services - Trading Solutions (Trading Solutions), a leading provider of voice and electronic trading infrastructure and services for the trading communities, today announced that they have expanded their long-standing partnership.

As a result of the expansion the companies will integrate NICE Perform eXpress Trader for enterprise-grade compliance recording, with Orange Business Services - Trading Solutions' Etradeal and Open Trade the new Trading Solutions multimedia communication trading platform. This combination will enhance the Trading Solutions portfolio, which already includes solutions for large trading floors, by adding a solution for smaller trading floors. The integrated solutions will be distributed worldwide by Trading Solutions.

Lionel Grosclaude, CEO at Orange Business Services - Trading Solutions, said, "We have a long term partnership with NICE, that has field-proven success in meeting compliance requirements for some of the largest trading floors around the world. Now, with the inclusion of NICE Perform eXpress Trader in our offering, we will be able to meet the needs of all trading floors even better, with an enterprise-grade yet cost efficient solution. Further to the successful cooperation we have with NICE regarding Open Trade, our new multimedia communication platform, as we look ahead — we believe that NICE will continue to bring innovative solutions to further strengthen our combined offering for enabling organizations to ensure compliance and decrease exposure to risk as stricter regulations are enforced."

Chris Daniels, Vice President, Head of Trading Floor Business Unit at NICE, said, "This expansion of our partnership is a strong indication of our commitment to addressing the needs of trading floors of all sizes, for financial institutions and energy companies. It also reflects our commitment to enabling our strategic channel partners to grow their reach into potential customers. NICE brings with it extensive experience and domain expertise in compliance recording and trading floor needs. Integrating our capabilities with the global reach and innovation offered through Orange Business Services - Trading Solutions, we are proud to deliver a combined solution that improves compliance and risk management, and can meet budget constraints of every type of trading floor."

The NICE Enterprise offering addresses the needs of customer-centric businesses with intent-based solutions that optimize Customer Dynamics. Driven by real-time, cross-channel analytics, NICE provides solutions for increasing revenue, enhancing customer experience, improving regulatory compliance, and optimizing contact center and back office operations. NICE Enterprise solutions are implemented by contact centers of all sizes, branches, trading floors and back offices.

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