NCR speeds up deposits
11 October 2010 | 2312 views | 0
NCR Corporation (NYSE:NCR) today extended its leadership in the ATM space by making no-envelope deposits twice as fast. Through NCR Scalable Deposit Module (SDM) technology for NCR SelfServ ATMs, consumers can deposit both cash and checks through a single deposit slot and with a single transaction, making deposits at the ATM faster and easier for a financial institution's customers.
Since first introducing its NCR SelfServ ATMs in 2008, NCR has seen many banks nearly double deposit volumes at the ATM as consumers enjoy the ease and simplicity of depositing cash and checks without an envelope (intelligent deposit). With SDM, consumers can complete the deposit portion of a transaction in half the time of other ATMs. By significantly speeding the deposit process, NCR can help financial institutions deliver consumers a complete ATM deposit experience that takes less than 60 seconds, allowing financial institutions to speed transactions, reduce the length of lines at the ATM, and improve customer satisfaction.
"Consumers want to bank when and where it is convenient, and NCR SelfServ makes banking a 24/7 proposition for them," said Michael O'Laughlin, vice president and general manager, NCR Financial Services. "Self-service has become a way of life. As NCR continues to build new hardware, software and services to make the future of self-service fast, convenient and seamless, SDM will help financial institutions improve the customer experience and manageability of their ATM channel."
Consumers can deposit up to a total of 50 checks and notes in a single bunch with SDM, which works with the NCR SelfServ 30 series of ATMs and is available immediately to U.S. financial institutions.
Beyond giving customers a faster experience at the ATM, SDM-enabled ATMs truncate checks and store them in the safe, eliminating the need for daily pick up. They also use a simple media path that reduces jams and features intuitive LED indicators to make it easier for bank staff to service the module without a maintenance call.