Integrated Media Management (IMM), a document output management and automation technology provider, announced today the availability of TeAIdentify, a new add-on module for TotaleAtlas that captures electronic signatures, pictures and license and government IDs to offer financial institutions a comprehensive approach to customer and member authentication.
TotaleAtlas is IMM's flagship Web-based document presentment and signature capture solution, which electronically captures signatures in-branch and creates a secure, non-editable 128-bit encrypted PDF of the document with the signature embedded. With TeAIdentify, financial institutions can incorporate other means of automated customer and member verification in the enrollment process. All images are held for archival within the TotaleAtlas PDF enrollment document set, as well as individually as a graphic file. TeAIdentify routes the captured IDs to a collector directory as indexed graphic files for either a host system or other third-party imaging system to import. As a result, banks and credit unions are able to effortlessly retrieve these images for authentication purposes at a later time.
Aloha Pacific Federal Credit Union went live with TeAIdentify in May. Keoni Ahlo, CIO at Aloha Pacific FCU, explained, "The efficiencies that we have realized since implementing TeAIdentify have been tremendous; however, its ease of use and 'fun factor' is what really won the staff over. There has not been a single product in years that has created so much excitement here at Aloha Pacific. The staff was extremely impressed with TeAIdentify, and it immediately gained universal acceptance."
The electronic capture and archival of both signatures and IDs allows Aloha Pacific to more efficiently and cost effectively gather consumer information and to better index these items for storage. TeAIdentify provides the credit union with added security by providing multiple image capture options for document archival as well as additional handoff options of these images to an imaging system for future authentication purposes.
"TeAIdentify allows banks and credit unions to institute a paperless process from the time of account opening or enrollment through to item archival and into retrieval from their imaging system," said Chuck Klein, CEO at IMM. "While eliminating paper and saving time are beneficial, the enhanced security extended to the institution and to its customers and members is what makes the product so relevant today. Taking the necessary steps to reduce the risk of fraud and identity theft are more pressing than ever, and TeA Identify contributes to and simplifies those initiatives."