ClairMail, the leader in mobile banking and payment solutions, today announced that customer First Citizens has launched the first mobile banking service in Trinidad and Tobago.
"First Citizens is very proud to be the first bank in Trinidad and Tobago to offer mobile banking," said First Citizens CEO Larry Howai. "The mobile channel has proven its power in customer retention and satisfaction, and the flexibility of ClairMail's platform allowed us to offer our customers a mobile banking platform that best meets their needs."
First Citizens Bank has been serving customers in Trinidad and Tobago for 17 years, and has 24 branches. Citizens is the leader in electronic banking services in Trinidad and Tobago with a superior range of products including Internet banking, IVR services and now mobile. As a result of its vision and consistency, The Banker Magazine, as well as World Finance and Latin Finance Magazines all voted First Citizens to be the Best Bank in Trinidad and Tobago in 2009.
With ClairMail's mobile banking solution, First Citizens' customers can now access their accounts via any mobile device, empowering them with anywhere, anytime financial information and control over their accounts. Customers can use both mobile text banking and mobile web to check balances, transfer funds between accounts and see transaction history. Customers can also set up personalized alerts for items including, but not limited to, check clearance, balance below a specified threshold, payments due, and withdrawals.
"As we continue our rapid growth and further extend our global reach into new international markets, we are privileged to offer the first mobile banking service to Trinidadians and Tobagonians through our strong new partnership," said Pete Daffern. "Mobile banking has a transformative effect on the way individuals take control of their finances, and I am confident that customers of First Citizens will embrace this capability as they use their phones to manage their assets."