The FSA has intensified its efforts to monitor banks' processes since the financial crisis, approximately doubling its workforce and conducting a significantly higher number of quality checks known as 'ARROW' visits (Advanced Risk-Responsive Operating frameWork).

The FSA's supervision of firms according to the risks they present to its statutory objectives requires banks to demonstrate their ability to manage processes and identify potential risks and exceptions. b-next has developed a solution to reduce manual work and simplify the reporting process through MACOC:DOC. The MACOC:DOC application, a module of MACOC:Suite, a platform for integrated regulatory compliance, compiles reports that present an overview of all processes in place from top-level down, creating an efficient and effective method for reviewing individual processes in detail. Any data that is updated to a MACOC module will automatically be updated in MACOC:DOC.

MACOC:DOC delivers best practice features and manages detailed and complex processes, including the type of controls implemented and the parameters in place. Employees are able to monitor for exceptions and identify potential shortfalls.

"The level of detail banks must present to demonstrate their processes can result in a significant amount of manual work and is a time consuming and costly process. We engaged with our clients and developed a standardised product which has the capability to document these processes and extract required information for instant and accurate demonstration" says Stefan Queck, Business Development Manager, b-next.

"There is huge value in implementing a system which has the capability to manage a broad and complex range of processes. Undocumented is not provable and therefore not manageable. The MACOC:DOC application means that our customers are able to have end-to-end control of their processes and instant access to a reporting requirement that could otherwise take months to collaborate and demonstrate" says Wolfgang Fabisch, CEO, b-next.