Banking customers with Estonian (Toronto) Credit Union (ETCU), a full-service financial institution, now have mobile banking service options available at their fingertips using Chilldor Inc.'s text banking application.
ETCU has implemented Chilldor's mobile banking service free of charge(i) for their customers, who can easily sign up to have mobile banking services added to their banking accounts.
"It's a priority for us to provide our customers with top quality and personalized services. Incorporating this technology adds to our online banking services to provide the most convenience possible for our clients," says Tiina Orpana, General Manager of the ETCU.
"Now, it doesn't matter whether you are in a store, restaurant or travelling, there is no need to find a branch, an ATM or look to a data plan or Wi-Fi connection to access your banking information on-line to check account information. A simple text message will instantly return up-to-date account information" explains Tarmo Lobu, CEO of ETCU.
Chilldor's mobile banking solution gives banking customers the ability to have instant access to their bank account(s), wherever they happen to be. Text banking lets customers query balances, transfer funds between multiple account types, detect fraud using text alerts on account activity as well as choose their preferred interface language. In other words, full-service banking is now available anywhere and anytime.
"Over two years ago, when we first started investigating mobile banking, Chilldor was the only mobile services company offering full-service mobile banking in Canada. Chilldor's text based mobile banking service provides our customers with a full-range of banking services that is compatible with almost any mobile phone," says Priit Nikker, Branch Operations Supervisor at ETCU.
"In addition to convenience, the mobile banking service helps with fraud detection by sending text messages that are triggered by account activity. Now banking customers are instantly notified when money is withdrawn or transferred to and from their accounts and joint accounts registered with the service. Customers find a real peace of mind in knowing that all account activity is brought to their attention instantly," explains Ove Kask, President of Chilldor Inc.
The mobile banking system has been in pilot at the Estonian (Toronto) Credit Union for one year and is now available to all ETCU banking customers.
(i) Regular text messaging fees from mobile phone carriers may apply.