Interpro Technology (INTERPRO), a leading provider of ATM/EFT processing solutions for the financial and network services industry, has licensed ConfigBuilder from Paragon Application Systems to facilitate their ATM configuration development.
INTERPRO required the ability to see the ATM states and screen flow as they developed configuration files.
"At INTERPRO, we have always had the expertise to configure ATMs with all of the latest features, but the effort was often extremely labor intensive and cumbersome-sometimes requiring a calculator and hex editor," says Kevin Ouellette, President of INTERPRO. "ConfigBuilder simplifies and speeds configuration changes and allows us to easily create new download images."
As financial institutions add features to their ATMs like envelope-free deposits and text-to-speech voice guidance for the visually impaired, the ATM configurations require modifications to support the enhanced functionality. ConfigBuilder makes adding features like voice guidance a much easier process.
"After careful consideration of several products, we determined that not only does Paragon have the most robust and up to date ATM state and screen configuration software, but also professional and responsive customer support," adds Ouellette. "The training and support provided by Paragon has been outstanding. We enjoy a good relationship with Paragon and consider them a strong presence in the industry."
"INTERPRO had very specific requirements to improve their ATM services to their customers," says James Perry, VP of Sales and Marketing for Paragon Application Systems. "We are pleased INTERPRO turned to Paragon to optimize their ATM configuration development, while realizing internal work flow efficiency gains."