Integrated Bank Technology (IBT), a company that specializes in providing core processing, imaging software applications and a comprehensive suite of products for financial institutions, announced that The First National Bank of Las Animas, Colorado has selected IBT's Integrated Image Teller and Internet Banking to compliment the existing platforms servicing their customers.
This will allow the bank teller, at the point of presentment, to provide a more personal experience with the customer. The real time information available through the Internet Banking portal will keep customers totally connected with a true financial picture at all times.
The First National Bank of Las Animas initiated a committee last year to investigate what new products and services would most benefit their current customers and also draw new clients to their bank. A robust Internet banking presence with real-time balance information, timely alerts and online statements and images was at the top of the priority list.
"We were really comfortable with IBT's Core system, so the decision to move to their teller and Internet banking programs was an easy one. We rely heavily on our employees and their interaction with our customers to drive our business, but we do get more and more requests for technology related services." Ben Johnson, Vice President of The First National Bank of Las Animas continued, "We are very happy with our decision in selecting IBT with its seamless integration to our core system. This is obviously a huge benefit for us."
"Customer satisfaction through quality of service while maintaining or increasing margins and complying with regulatory standards are key objectives for financial institutions in today's environment," said Mike Golebiowski, President of IBT. "Any time a bank invests in innovative technology, its customers feel the positive impact of true integration. With the adaptation of these two new applications, we look forward to seeing The First National Bank of Las Animas improve their overall customer experience and remain competitive in today's marketplace."