Callataÿ & Wouters, a leading provider of core banking and multi-channel distribution solutions, today announces that Rabobank International Direct Banking (IDB) is upgrading to Thaler New Generation (NG), Callataÿ & Wouters' new state-of-the-art SOA, platform-independent solution, to facilitate business growth.
Rabobank's RaboDirect in Ireland will be the first to migrate to Thaler NG in 2011, followed by roll-outs at Rabobank Direct banks in Australia, New Zealand and Belgium.
The upgrade to Thaler NG supports Rabobank's aim to strengthen the bank's brand and customer service through the facilitation of opportunities for behaviour targeted marketing and business growth. The enhanced NG solution will allow for a more flexible and scalable Service Oriented Architecture (SOA) and enable the roll out of additional products, services and channels. As a result, Rabobank IDB will be able to further target the customer at the right time with the right offer via the right channel.
Gert Bouwman, Head of Rabobank International Direct Banking, comments: "Callataÿ & Wouters has been a long-term strategic partner of ours with a strong track record of delivering projects on time and on budget. The migration to Thaler NG allows us to support ongoing business growth. Besides that it allows us to maximize our CRM efforts while decreasing total cost of ownership and reducing time to market for new products."
Marc De Groote, CEO, Callataÿ & Wouters, adds: "For Rabobank to maintain its position as an innovative brand with high customer satisfaction rates, it needed a flexible web-facing IT solution that could meet the evolving needs of the bank and its customers. The flexibility and capacity for integration provided by the Thaler NG solution will undoubtedly help us support Rabobank innovation while also delivering economies of scale."