NIH Federal Credit Union to outsource ATM management to First Data
27 May 2010 | 3313 views | 0
Source: First Data
First Data Corporation, a global leader in electronic commerce and payment processing, today announced that the National Institutes of Health Federal Credit Union (NIHFCU) will outsource the management of its ATMs to First Data. The credit union also has renewed its agreement for electronic funds transfer (EFT) services through First Data's STAR® Network. NIHFCU currently serves more than 42,000 members through 10 branches and 28 NIHFCU-owned ATMs conveniently located in the Washington, D.C. and Baltimore, Md. metro areas.
NIHFCU is the largest credit union in the nation serving the biomedical industry.
"In addition to servicing Washington, D.C. and Maryland, we now offer our services to the biomedical and healthcare industries in Virginia and West Virginia. This expanded relationship with First Data and the STAR Network positions NIHFCU for rapid deployment of ATMs in our expanded service area," said Juli Anne Callis, NIHFCU's president and chief executive officer.
First Data and its partner NCR will provide full-service ATM management services -- including ATM driving hardware and software, ATM first line and second line maintenance, and Check 21 deposit acceptance. NIHFCU will use NCR APTRA Deposit Gateway, a web-based software-as-a-service (SaaS) solution that enables financial institutions to perform check image processing for envelope-free deposits made at the ATM.
In addition to providing STAR Network access, First Data also will provide signature debit processing, and the credit union's account holders gain access to more than 37,000 surcharge-free ATMs through STARsf. NIHFCU also offers access to its cardholders at other surcharge-free ATM networks.
"We constantly look for ways to help our financial institution customers better manage their costs and have access to the latest technology. The unique combination of services that First Data and STAR offer makes it easier than before for financial institutions to get what they need from one provider," said Kevin Barry, general manager for the STAR Network.
STAR is one of the nation's leading EFT networks with more than two million retail and ATM locations. The network has processed more than 3.6 debit transactions in the U.S. in each of the last three years.
NIHFCU has been a STAR Network member for more than 20 years. Financial terms of the agreements remain confidential.