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First Bank taps Fiserv for online and mobile services

24 March 2010  |  2272 views  |  0 Source: Fiserv

Fiserv (NASDAQ: FISV), the leading global provider of financial services technology solutions, today announced that First Bank, serving more than 200,000 households in five states, has selected Corillian Online, CheckFree RXP and Mobile Money to enable online and mobile banking services.

Turning to a single trusted provider for banking technology will allow First Bank to quickly deliver comprehensive, user-friendly services to support the growing online and mobile channels.

"With the number of First Bank online banking households growing by 10 percent each year, and increasing interest in mobile banking, we felt this was the right time to invest in these channels," said Timothy Cook, vice president, Internet Banking, First Bank. "We believe the integrated online banking, payment and personal financial management tools in Corillian Online and on-the-go banking capabilities in Mobile Money will make daily financial activities easier for our customers and will allow us to deepen our relationships with them."

As part of its initiative to increase adoption of its online banking services and improve the user experience for existing customers, First Bank will offer new personal financial management tools and enhanced bill pay options through Corillian Online and CheckFree RXP.

The integration of Corillian Online with the Signature(TM) bank platform already used by First Bank will provide customers with seamless access to information across all their accounts. Additionally, customers will have the ability to create detailed spending reports, which is especially important today as many consumers want to more closely manage their personal finances.

Through CheckFree RXP, First Bank customers will be able to receive electronic bills from any of the nearly 400 billing companies in the CheckFree network, and will be able to pay any business or individual.

Mobile Money from Fiserv will complement Corillian Online and CheckFree RXP, allowing the bank to easily reach their customers in the mobile channel. By delivering mobile banking and payment capabilities, First Bank can attract more customers and give existing customers more options to bank at their own convenience.

"Fiserv has provided account processing services to First Bank for more than 15 years, and we look forward to augmenting that technology with our online and mobile banking solutions," said Erich Litch, senior vice president and general manager of Consumer Services, Electronic Banking Services, Fiserv. "By offering online and mobile banking from Fiserv, First Bank will be able to engage more frequently and deeply with their customers, encouraging them to make the bank their primary financial management destination and leading to stronger and more profitable relationships."

In addition to account processing, Fiserv currently provides a number of other services to First Bank, including debit and ATM processing and risk management solutions.

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