Dynamic Card Solutions (DCS), the leading provider of instant issuance and PIN selection solutions for banks, credit unions and retailers that issue magnetic stripe, EMV and contactless cards, today announced that it has signed Amalgamated Bank of New York.
Utilizing DCS' technology, Amalgamated Bank will now be able to instantly issue unembossed MasterCard® debit cards at the branch level. Looking to eliminate the cost, risk and delay for their customers to receive a card in the mail and to improve overall customer satisfaction levels, the New York-based bank is rolling out DCS' CardWizard® software and FCP 20/20 unembossed card printers to its branches in Manhattan.
By issuing unembossed MasterCard® debit cards, Amalgamated Bank will have the ability to offer a variety of images that cardholders can personally select for their card background. Once the background is selected, DCS' CardWizard software transfers all personalization data fully encrypted to the FCP 20/20 printer which quickly and securely prints high-definition color onto both sides of white blank card stock the personalized unembossed card.
"We chose DCS because their CardWizard software, FCP 20/20 hardware, integration capabilities with our core and EFT processors, service and support are all field-proven," said Debi Gupta, senior vice president and director of Information Technology. "As a bank that is committed to providing excellent and reliable customer service, we did not want to risk going with a vendor that didn't have a proven track record of success in doing instant issuance, PIN selection and card activation."
Known for its ability to interface into many core card management systems and network switches, DCS' CardWizard instant issue software was able to interface with Amalgamated's core card management system and card processor for automated instant issue, PIN selection, rePIN and instant activation. The CardWizard solution consists of central software and branch level hardware which is PCI PA-DSS compliant.
"Along with offering a reliable, mature and field-proven instant issue and PIN selection product, DCS worked closely with Amalgamated to integrate into their existing core and processor systems so the entire process is easy, efficient and secure for both branch staff and customers," said Ron Zanotti, senior vice president of DCS.