Focus Solutions, the leading provider of multi-channel distribution solutions to the financial services industry, is pleased to announce that HSBC Bank plc has gone live with the 2nd major phase of their wealth management financial planning system developed by Focus.
HSBC have extended their wealth management financial planning system, in conjunction with Focus, to support their Premier Independent Financial Adviser, and financial planning direct (call centre) channels, which encompasses over 400 users. The extended solution also incorporates integration with the Exchange, to provide whole of market quotes, as well as adding Estate Planning needs analysis to the system and extending Retirement needs analysis.
The extension of the system to support the new channels means that HSBC are now able to significantly reduce the number of users on their legacy planning tool and it moves them closer to their goal of demising this system. In addition it will enable them to offer a more professional service to a greater user base through their 'whole of market' IFAs and call centre staff.
Speaking recently regarding the launch of the 2nd phase, Mark Walker-Smith, Commercial Director at Focus Solutions said, "HSBC have further extended their prominence in the wealth management market by expanding their market leading system to support their IFA and call centre channels. We are delighted to have worked with them on delivering this strategic phase of their vision and the excellent working relationship we have developed has enabled us to jointly deliver this degree of functionality in just over a year."
The 2nd phase of HSBC's wealth management financial planning system builds on the initial roll out of the solution in 2008 to 1,200 financial planning managers, 500 mortgage advisers and 600 premier relationship managers.
The entire solution will also be available in an off-line capacity next month.