Summit Credit Union today announced a five-year renewal contract with Bluepoint Solutions. The credit union will continue its use of Bluepoint's teller capture, receipt manager and enterprise content management products.
Also, the credit union added Bluepoint's disaster recovery services. Bluepoint Solutions is a Microsoft Gold Certified Partner and leading innovator in remote deposit capture (RDC), image-based item processing and enterprise content management software technology for financial institutions.
Summit Credit Union is based in Greensboro, N.C. with seven branches, approximately $130 million in assets and more than 21,000 members. The credit union has been a Bluepoint customer since 2005 and saved more than $50,000 per year by eliminating a cumbersome research process and increasing workflow efficiencies via the automation. By capturing documents at the point of presentment, the Bluepoint solution immediately reduced keystrokes and human error and significantly reduced the amount of paper used in processing.
The CEO of Summit Credit Union, Sam Whitehurst, said, "The Bluepoint products have been instrumental in helping our credit union continue to grow and offer superior member service. Through the efficiencies we've gained, our staff is able to focus on meeting the diverse needs of our members by offering personalized products and services. Expanding our partnership with Bluepoint was an easy decision. We truly feel they're invested in our success, and they are a solid business partner we can count on now and well on into the future."
Summit Credit Union uses a sophisticated content management and remote deposit capture strategy leveraging the following Bluepoint products: ImagePoint Teller Capture, Receipt Manager, ImagePoint Consumer Capture, and its member-centric Enterprise Content Management platform. ImagePoint Teller captures checks real-time, at the point of presentment improving operational efficiencies, cost savings, fraud prevention and the overall member experience. Receipt Manager integrates with the existing teller transaction flow, storing the receipt data electronically and making it available to authorized users throughout the entire credit union. Bluepoint's Enterprise Content Management platform integrates with ImagePoint Teller and Receipt Manager to provide a flexible, member-centric file system to manage all scanned and imported documents electronically, and create valuable reporting tools to analyze and review member data. The credit union has also recently implemented Bluepoint's consumer capture solution, ImagePoint Remote, providing members with the convenience of depositing checks anytime, from any location.
"We've been very pleased with the results and the continued support we receive from the Bluepoint team of professionals," said Whitehurst. "We are very happy to add the disaster recovery solution. This will allow us to comply with regulatory requirements for reporting and data storage and provide assurance that if a disaster occurs, our members will not be impacted by data loss or operations interruptions. "
"We are pleased to extend and expand our relationship with Summit and look forward to working with them for years to come," said founder and CEO of Bluepoint Solutions, Hal Tilbury. "We understand the challenges facing credit unions and the fierce competition in today's market. As a result, we continue to invest in our technology to ensure our clients are using modern, sophisticated solutions to operate efficiently and effectively. Our renewal rates remain year over year above 98 percent."