Ness Technologies (NASDAQ: NSTC and TASE: NSTC), a global provider of IT services and solutions, today announced that it would provide outsourcing services to Thomson Reuters Israel for an additional four years.
Ness Technologies, which has worked with Thomson Reuters for the past five years, will continue to provide technical and IT infrastructure services, including installations and IT support for Thomson Reuters Israel's clients.
Ness Technologies' outsourcing experts provide continuing on-site support and maintenance services to Thomson Reuters' clients across Israel, including all dealing rooms, brokers, assets management companies, leading corporations and leading Israeli websites. In addition to the ongoing systems maintenance, Ness will install Thomson Reuters' systems in banks, conduct upgrades, handle satellite dishes, and perform ongoing work vis-a-vis British Telecom in London.
"As Thomson Reuters' systems are very sensitive and impact on a large population, directly or indirectly, the quality of the team and the service is critical," said Effi Kotek, President of Ness Israel. "The skill and the extensive experience of Ness Technologies' outsourcing team, who support and maintain the systems in the best way, led to the extension of the successful collaboration between Ness Technologies and Thomson Reuters."
"Thomson Reuters Israel serves financial customers and customers from the media employing specialized systems," said Amnon Ortner, Thomson Reuters Israel's Manager. "Professionalism and quick response times are the basis for technical service. At Ness, we found an understanding of the very unique needs of our clients, in both technological knowledge and the required service level."