Integrated Bank Technology (IBT), a company that specializes in providing core processing and imaging software applications for in-house and ASP environments for financial institutions across the country and provides 24/7 support services, today announced it has joined Dell's PartnerDirect program as a Certified Dell Partner.
Built on three main tenets of simplifying IT, less complexity, and the advantages offered by the Dell business model, PartnerDirect will create a lasting and mutually beneficial relationship between Dell and IBT.
As a Certified Dell Partner specializing in Managed Services, IBT can access the technology, training and best practices of all Dell managed services practice areas, including those offered for IT infrastructure remote monitoring and management technology (enabled by the recently acquired SilverBack technology) and Dell's desktop and remote device management services (enabled by the recently acquired Everdream technology).
In addition to the basic benefits available to Dell Registered Partners, Dell Certified Partners can take advantage of access to demonstration units, field-based account management, and a range of financing options, deal registration and support.
PartnerDirect, administered by the Dell Americas Channel Group led by Greg Davis, is designed to provide companies like IBT with the opportunity to utilize Dell's managed service expertise while also helping Dell to evolve its culture.
"At a time when companies are trying to cut costs, increase efficiency and become optimize business models, partnering with leading companies is essential," Mike Golebiowski, president of IBT, explained. "This partnership with Dell will add tremendous value to our customers and we look forward to seeing financial institutions reap the many benefits."
Through PartnerDirect, Dell is formalizing existing initiatives to help partners like IBT increase profitability and deliver greater value and choice to their customers. In December 2007, Dell launched a dedicated partner online community to broaden conversations about how Dell can best meet the needs of its partners and work with them to simplify information technology for their customers.
Based on feedback from thousands of solution providers, features developed as part of the PartnerDirect program include:
* Access to a dedicated partner Web site at dell.com/partner;
* Partner logos and guidelines for certain marketing activities;
* 100-percent dedicated sales and customer care;
* Certification paths and training;
* Range of financing options; and,
* Deal registration serviced by SalesForce.com's partner relationship management tool.